Reservations: +30 6948822303 (+viber) / +30 2106001551 / +30 2282300567
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Terms and Conditions

By using this site, you agree to these terms. If you do not agree to these terms, please do not use this site.

COPYRIGHT NOTICE

The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained on this site (the “Contents”) are the exclusive property of Eleni’s Guesthouse and, except as specifically provided herein, may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Eleni’s Guesthouse. In the event that written permission is granted, all downloaded information (“contents”) must be credited to Eleni’s Guesthouse.

RESTRICTED LICENSE

The Contents may be downloaded and reproduced solely for personal non-commercial or internal use. This is a license and not a transfer of title, and is subject to the following restrictions: (a) the Contents may not be modified or used for any commercial purpose or public display, performance, sale or rental; (b) software Contents may not be de-compiled, reverse engineered or disassembled in any manner whatsoever; (c) no copyright or other proprietary notices may be removed from the Contents; (d) the Contents may not be transferred to another person; and (e) every person downloading, reproducing or otherwise using the Contents, hereby agrees to prevent any unauthorized copying of the Contents.

RELIABILITY

Eleni’s Guesthouse strives to ensure that the Contents are accurate and reliable. However, Eleni’s Guesthouse and its agents are not infallible, and errors and/or omissions may sometimes occur. Therefore, Eleni’s Guesthouse disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Web site and any links thereto and there-from, including, without limitation, as to the merchantability, non-infringement of intellectual property, or fitness for any particular purpose.

Eleni’s Guesthouse does not warrant the accuracy, currency or completeness of the contents, including, without limitation, any information relating to prices or availability. Eleni’s Guesthouse will from time to time revise the Contents and/or the products, services and resources described there-in and reserves the right to make such changes without any obligation to notify past, current or prospective visitors of this Web site.

In no event shall Eleni’s Guesthouse be liable for any indirect, special, incidental, or consequential damages whatsoever (including, without limitation, damages for loss of profits, business interruption and loss of information) arising out of the use of or inability to use the contents, even if it has been advised of the possibility of such damages.

PRIVACY

Eleni’s Guesthouse web site itself will only collect data from its customers when they willingly input their information (name, email, phone and message) at our contact form, in terms of a channel of communication between us and the customer. This data is kept for the customer’s reservation or for reservation history so that the customer’s reservation is facilitated. This data is stored in our server in the form of an email. Under no circumstances this data will be used for marketing or be made available to third parties. The customer will only be contacted in the grounds of the reservation and never again. This data will then be kept for the most 1 year before being discarded. If the customer would like to see that data which is basically a history of the emails he can contact us at info@elenisguesthouse.gr with his request and the data will be sent to him. He has the right to delete the data by simply requesting it at the above email address or correcting it by the same means.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. There are a number of different types of cookies, however, our website uses them only for functionality purposes. These could include what language you prefer and your IP address so that we know your country. For further information, visit allaboutcookies.org.

The Eleni’s Guesthouse website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. For example we co-operate with booking.com for keeping a reservation system. If the customer is redirected to the booking.com website to make a reservation then he should read their privacy policy here.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our DPO at info@elenisguesthouse.gr.

RESERVATION TERMS

Deposit

All reservations require a 30% deposit of the total cost. You can use a credit card or bank transfer for the deposit after the reservation process. If your reservation is done through email or phone, you will receive a reservation email with all the information required for the deposit. If your reservation is through booking.com then you will receive notification through booking.com for the deposit charge. The room is reserved for a limited time until the transfer is completed. This time is clearly stated at the reservation email or given to the customer by the reservation means of communication. When inquiries are made through email and during the time of those email inquiries no rooms are reserved or are implied unless explicitly indicated by our reservations manager.

Children

Children more than 7 years old are welcome. Children less than 7 years old cannot be accommodated. Please contact us if you have any queries.

Minimum stay

The minimum stay for any reservation is 3 nights unless explicitly stated otherwise.

Pets

No pets are allowed (dogs, cats etc.) in our acommodation.

Unannounced Visitors

No more people than those agreed intially at booking time are allowed to stay in any room in our accommodation. If any violation is discovered for any reason (e.g. appearance of a sudden guest for the already staying guests, invitation for third party guests to stay in the accomodation etc.), the management may cancel the reservation of existing residents entirely and evacuate the room by legal means in accordance with the Article 8 of law 1652/30.10.1986 (FEK 167 A’). In order to avoid such circumstaces, unpleasant for the management and guests, it would be prefereable that the management is informed of the individual case or incident (e.g. sudden visitor of already staying guests) and finding an agreement on the matter so that legal settlement is avoided.

Check-in / Check-out

Check-in occurs at 2.00pm and check-out at 12.00pm at the latest. We are trying to coordinate your boat arrival with your stay at our guesthouse so it is very helpful if you let us know your boat of arrival and departure. At every boat arrival we are always waiting for you at the entrance of our guesthouse. If for some reason you want to delay your arrival please inform us first.

Parking

Since our guesthouse resides in a large private area you can park at the entrance of your guesthouse. There is a private road leading the parking area of each apartment. Your car will always be protected inside our estate. The parking is always free of charge

Breakfast

We do not provide breakfast yet, unfortunately, but you can order breakfast from your room and it will be delivered directly to you from a nearby bar/cafe (not included in the price of the reservation).
We remind you that your apartment has a fully equipped, modern kitchen so you can prepare your own breakfast.

PAYMENT

Payment/Deposit by credit card

You can use your credit card to pay your deposit of your reservation. Credit cards accepted are Visa™ and Mastercard™. If your card has been issued outside the EU then extra charges may apply. You will be able to enter your credit card details after your reservation by following our email link.

Payment/Deposit by bank transfer

You can prepay the whole amount or pay your deposit of your reservation in the following account:

Please send us a copy of the transaction by email at info@elenisguesthouse.gr or inform us by phone at +30 6948822303 (+viber).

CANCELLATION POLICY

CANCELLATIONS

Cancellation charges of a reservation with deposit paid:
– 15 days before arrival: Free (deposit return)
– From 15 to 3 days before arrival: charge 30% of total stay value (deposit withheld)
– From 3 days to the day of arrival: charge 100% of total stay value (full amount claimed)

Cancellation charges during your stay:
– If you decide to leave before the end of your reservation, regardless the reason, the full amount of the reservation will be required.


Changes

Changes can be made up to 3 days before the arrival date for free (based on availability) and refer only to the same set of reservation days. If the new reservation’s cost is less than the original reservation’s cost, the total amount of the new reservation will remain the same as the original reservation.
The deposit will normally apply to the new reservation.
If there is no availability, then the charge follows the above cancellations policies.

Non-show

The fee for non-show in every case is 100% of the value of your stay